email template is a pre-designed email format that the system uses to send standardized messages to students, parents. 

To configure : 

• Click on email template for the left hand side menu
• Click on new template

• Fill in the required fields, such as Template Name, Email Subject, Institution, and Category.
• If the Parent Credentials category is selected, it means that when a parent account is created, the parent will automatically receive an email using the content configured in the template body.
• You can use placeholders in the template body to automatically populate relevant information, such as the parent’s name, username, or other account details.

• Under Role Access, if you select the Admin role, the administrator will have access to activate the email triggers, and click on activate the email template, and save the configuration.