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FocalPointK12 Support Agent

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Recent activity by FocalPointK12 Support Agent

  • How do I customize my Help Center?

    You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...

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  • What are these sections and articles doing here?

    This FAQ is a section in the General category of your help center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...

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  • Welcome to your Help Center!

    You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...

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  • Advisor Assignment- How to create the advisor type?

    Select the Advisor Assignment tab from the menu on the left, then choose the Advisor Type.Select the Institution from the dropdown menu and click GO.Now, click on the Create tab.Enter the Advisor T...

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  • Email management

    In email section, you can use the Compose option to write a new message. This is helpful when you want to send an email to other users.Once signed in, select the 'Email' section from the menu on th...

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  • How do Admission Admin logout from the portal?

    After completing your work in the portal, go to the upper right corner of the screen.Click on the Logout icon.Select Logout from the dropdown menu.You will be securely signed out of the portal

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  • How do Admin logout from the portal?

    After completing your work in the portal, go to the upper right corner of the screen.Click on the Logout icon. Select Logout from the dropdown menu.You will be securely signed out of the portal.

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  • Student Management

    Click on Student Management in the left-hand side menu. Select the institution and enrollment status, enter a username or first/last name to search, then click "Go". You will now see the student...

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  • If you Forgot your Password

    If you are having trouble signing in or forgot your sign in information, you can use the 'Forgot Password' option on the SIS sign in screen. You will be redirected to the 'Forgot Password' page wh...

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  • Navigating the dashboard

    Once you sign in, the dashboard gives you a quick overview of your academic life. Dashboard: An overview of your enrolled courses with key details and up-to-date grades. Announcement: Displays ...

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