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FocalPointK12 Support Agent

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Recent activity by FocalPointK12 Support Agent

  • How to mark the application as Duplicate

    Navigate to the Assigned application section on the left-hand side of the menu.This Screen Displays Applications that have already been allocated to a specific admission admin for review, processin...

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  • How to set up the holiday calendar?

    Select Global School year Manage from the left-hand side menu.Click on search under details section for the individual institution.Click on “Create Holiday” and fill the fields and save.Once comple...

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  • How to view transcript and academic history of the individual student?

    Click on Student Management in the left-hand side menu. Select the institution and enrollment status, enter a username or first/last name to search, then click "Go". You will now see the stude...

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  • Teacher Portal : Email

    In email section, you can use the Compose option to write a new message. This is helpful when you want to send an email to other users. Once signed in, select the 'Email' section from the menu on ...

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  • My Calender

    The My Calendar section allows students to view important academic dates and events. This includes class schedules, assignment due dates, exam dates, holidays, and school activities. It helps stud...

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  • How to transfer an application to another role?

    Navigate to the Assigned application section on the left-hand side of the menu.Use the Select Institution dropdown at the top to filter applications by institution.Assign App – This option allows y...

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  • How to Create the New Institutions?

    Navigate to the left-hand side section and select the Institution Management and click on “New institution”.Enter the details of the institution which you wish to create and click on save once comp...

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  • How to view assigned students and their details?

    Once signed in to your account, go to 'Assigned Students' section on the left menu. Teacher can view the list of assigned students under this section. To view the details of specific student, te...

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  • Email Management

    In email tab, you can use the Compose option to write a new message. This is helpful when you want to send an email to your advisor or teacher. Here’s how the email tab work: Inbox: Where you rec...

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  • Reports

    Navigate to the "Report card" under reports. You can access the report card in Excel, text, or PDF format. The report will be downloaded and will appear in the Downloads on your device.

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